Misrepresentin’: An Open Letter to (Romance) Publishers

Dear Fiction Publishers,

Did you really need a survey to discover that women over 40 feel misrepresented, underrepresented, that there are not enough books featuring older women, and it’s past time to end the perception that women washed up the minute they hit 40?

Apparently you did because you haven’t you been listening. You haven’t been paying attention. I know this because I’ve been paying attention. I’ve been listening and watching and waiting and writing the books your survey says women over the age of 40 have been waiting, and waiting, and waiting for.

A couple of you publishers are gonna say you’ve tried this already. Don’t we remember Harlequin’s NEXT, Berkley’s Second Chance at Love, Ballantine’s Love & Life, and  Kensington’s To Love Again. There are one or two of you sort of trying now, but seriously HarperCollins HQ, a SURVEY? This really proves you’re not paying attention. This proves you haven’t heard me shouting–or readers saying that they want to see female characters over the age of 40 as lead characters.

Forgive me. For those of you who are not publishers allow me to explain my beef with this survey.

The HarperCollins imprint HQ, an imprint of HarperCollins UK, was once MIRA and MIRA Ink, both  romance imprints that rebranded to ‘commercial fiction.’ HQ joined up with Gransnet (Grans as in Grannies, an offshoot of Mumsnet–because yanno, all women are mums and grannies), a “social networking site for over 50s”), to conduct a survey of 1000 women aged 40+. This study “reveals” that women over 40 feel misrepresented, that there are not enough books featuring older women…oh, and pretty much everything we here already know, and all the stuff my damn doctoral dissertation noted–the stuff I post about often.

Now HQ is trying to fix this lack of representation with a contest open to women writing novels with female lead characters aged 40 and beyond. They are even running a competition.

“Together with HQ, an imprint of HarperCollins, we are launching a fiction writing competition for women writers over the age of 40. We will specifically be looking for stories featuring a leading character aged over 40.”

Two or three publishers saying they are looking for older women or older couples isn’t enough. Despite HQ, Entangled’s August imprint & Facebook groups like Seasoned Romance and Romance in Her Prime, in romance, the older couples are often secondary characters, or hero is older; the silver fox paired with younger woman, or the heroine is portrayed as a ‘cougar.’ More often older females are reduced to stereotypes like the survey explained, like I established in all my academic research.

One big issue no one bothers to mention in this survey is that many rom editors are still not open to older heroines, even the ones who say they are. Authors who write older heroines, like I do, are told to ‘make heroine younger’ because older ‘might not sell,’ or as one editor said to me, “no one wants to read granny sex.” For example, when it originally launched, Entangled’s August line HAD a a character age limit of 45.

Currently, their commercial fiction line Sideways has an age limit of 50.

Back in 2012, when I conducted interviews I with romance fiction editors, I was told older women have too much life experience & baggage for rom & were a better fit for Women’s Fiction–and yet there’s an age limit of 50 in Entangled’s Sideways commercial fiction line, which includes Women’s Fiction.

As I said, many romance authors have written older heroines only to be told to “make them younger.” They’ also been told, “older won’t sell, or, like I was told, that “no one wants to read granny sex.” Yes, I know I bring that chestnut up a lot because that was the response I got three years ago, when I asked Entangled’s CEO why the August imprint had that 45 age limit. However, age limits may be a thing of the past. Maybe.

HQ executive publisher Lisa Milton said:

“We publish many books by women over 40. Many of our books have female characters over 40. Many who also defy stereotype. But not enough.What amounts to a handful of books, in a genre (written mostly by and for women) that is clinging to the Hollywood version of how to treat women over 40, i.e. stereotypes, punchlines, is not enough.”

Like I said. Maybe. A competition, and what amounts to a half a handful of publishers and a handful of books, in a genre written mostly by and for women, in an industry that clings to the Hollywood version of how to treat women over the age of 40, that is as stereotypes, punchlines, or invisible is STILL not enough.

So back to my Open Letter to (Romance) Publishers

Dear Fiction Publishers,

Here’s a hint on how to fix what the HQ UK Gransnet survey discovered, and it’s not really that hard to change:

Stop telling romance authors who submit stories with heroines over the age of 40 to “make their heroines younger,” quit believing that books with older heroines “might not or won’t sell, or that no “one wants to read granny sex.” Have a damn look at the Seasoned Romance Facebook page, take a look at what the readers there say they are looking for. Check out the conversations on Twitter. Have a good look at the books on Goodreads reviews and pay attention to comments and reviews, like the ones for At Your Service, the first book of the In Service series about that middle aged female butler and the slightly younger spy who loves her:

“The plot is twisty and complex and the dry, witty banter flows thick and fast; it’s an exciting, fast-paced story, and I really appreciated the protagonists being older than usual for romance novels – he’s late forties, she’s early fifties and they’ve both been around the block a few times.”

Take a gander at Goodreads lists like:

Best older hero AND older heroine romance books (the main couple has to be over 40!)

Seasoned Romance

If you want or need help I’m here. And I am more than happy to help because conducting a survey and discovering it’s not enough is not enough. Running a contest as a response to the not enough is not enough.

Love,

Sandra

UK survey finds that older women feel misrepresented in fiction

UK survey finds that older women feel misrepresented in fiction

Gransnet and HQ writing competition

https://www.gransnet.com/competitions/2019/gransnet-hq-writing-competition

 

The (Ongoing) Image Problem of Granny Sex

Older women have an image problem, a negative one that has become normalized. What do I mean by normalized?  Simple. We’ve been conditioned to not see our own worth.

Back in 1972, Susan Sontag wrote about the Double Standard of Aging, and nowhere is this more evident than in film and romance fiction. In movies and books, men get distinguished as they age, and they are allowed to age. Men at 45 are silver foxes, while women of the same age are merely ‘old.’ Representations of women of a certain age have become ingrained in society and have resulted in stereotypes—you know the ones I mean, the acceptable roles; grandma, crabby, crazy cat lady, old hag, peddler of adult diapers, retirement communities, denture creams. Women over 40 are seldom presented as attractive, intelligent, sensual, sexual, whole human beings the way men are. Women become mutton dressed as lamb, cougars, are shoved aside, or dropped into those acceptable stereotyped roles because, unlike men of the same age, women are now toothless hags who need denture cream. Of course, the upside of this is that an older woman can now wear white trousers and swim and box and be sporty without ever having to worry about periods or leakage.

Opps. I forgot about incontinence pads.

As I said, we’ve been conditioned to not see our own worth–except as consumers of products that tell us we have to fight the disease of ageing–or face a wrinkled, toothless future of pee pads and retirement living and funeral insurance.

What you do see is what you’ve always seen, and it is what you accept because that is all you have ever been shown. You may not be aware that you buy into the negative image. After all, for decades we’ve been bombarded with ageist and sexist imagery about adult diapers, creams that lift sagging skin, Cary Grant with Audrey Hepburn, and Daniel Craig’s James Bond (who was in his late 40s at the time) romancing twentysomething Lea Seydoux rather winding up with than the disposable fiftysomething Monica Bellucci in the last Bond feature, Spectre.

**Yes, I’m still irritated by that moment when the Craig Bond was poised to go on being different but failed to deliver. After SEVEN minutes (if I remember, that’s how long Dan and Monica had on screen) the story fell back onto the usual status quo that disposed of the older woman for the younger woman. By the way, if you’re wondering, I had already written the first book of my butler & spy In Service series, At Your Service before that movie came out.**

Sorry to digress and rant, but I’m sure you understand that advertising, that the persistent older man-younger woman construct, reinforces the information you see about women ‘getting old,’ and men being hot silver foxes. Although you’ve had plenty of movies and romance novels where the older guy silver fox gets the girl, and gets it on with the girl, how often do you seen a couple who are the same age getting it on?

I bet you can count the times on one hand, maybe two. Who would blame you for believing the double standard of aging?

In the celluloid world, in the fictional world, especially in the world of romance fiction, the silver fox smokin’ hot grandpa is easy to find, it’s even a trope in the romance genre, but smokin’ hot grandma? Age equivalent sex is viewed as problematic—and it’s all because of the woman. Add a woman with sagging skin and she’s automatically a grandma, and granny sex is gross because grandmas don’t have sex—even with silver foxy grandpas. What’s the point of a man having sex with a woman who’s probably no longer fertile anyway since everyone knows that a woman is only attractive if she’s fertile, like the Nile Delta, and able to bear children.

Go ahead and call bullshit on that. You know you want to.

I’ll leave the rant about the predominance of men writing, producing, and perpetuating the silver fox hero and masculine wish fulfillment that has kept older women sidelined or invisible (thanks for the reminder, Vassiliki) to another day, but what turned me to become a hybrid author was when I had a female romance publishing CEO tell me no one wanted to read granny sex. Yes, I’ve ranted about that before. A lot. I saw what I was up against, what I’d always been up against. The comment corroborated the findings of my doctoral work. I knew that, despite an offer from my publisher, and on-the-fence interest from another who worried about ‘where to place the book’, I could do a better job marketing my butler & spy series in what is still considered to be a niche or yet-to-prove itself audience my research demonstrated was and IS there. The CEO’s comment is revealing and points to the fact that, for some publishers, an older female protagonist is risky. A sexy, sex-filled romantic interlude in romance fiction, like onscreen, is still considered to be a venue open only to young, fresh-faced, fertile women.

For many publishers the status quo remains, it’s silver foxy men, but no silver foxy women, and THIS is the root of the image problem. We get what we’ve always had because of the pervasive attitude that older women aren’t attractive or sexual and it’s a vicious circle. Keeping grandma out of the bedroom, that is, not allowing portrayals of older women as sexual or attractive serves to reinforce the attitude that no one wants to see grandma as sexual or attractive.

Here are a few questions to consider why some find portrayals of sexual women over 40 is so problematic.

Is it really about sagging breasts and lined faces?

Is it really that romance is a tale for younger women, or readers who want to remember what it was like when they were younger?

Or is it because we are so rarely shown positive images of mature female sexuality, or that mature sexuality is too often portrayed as a joke where older women fan themselves or blush or giggle and mention Fifty Shades of Grey while whispering about viagra and their older partners with erectile dysfunction?

The image problem boils down to a lack of representations showing us that women over 40 are attractive, intelligent, sensual, sexual, whole human beings. This means it’s time to make a NEW status quo, to normalize how life really is, and how women over 40 really are. If a publisher thinks granny’s saggy boobs are distasteful (not something a romance hero would care about), the solution is simple. Romance has various ‘heat’ levels. That is, an array of how intimate sexual activity is described–from a chaste kiss and closing the bedroom door, to graphic sex. There is a spectrum of readers, those who like the bedroom door closed and those who want explicit description.

There is a spectrum of readers who want ‘Seasoned Romance’, Later in life tales featuring women 40, 50, 60, and beyond, those who want granny to close the bedroom door, and those who want to see granny in all her glory.

Most importantly, there is a spectrum of people who want to see their lives reflected in the stories they see on screen and in the pages of a book. Love has no age limit. We’ve let advertisers, filmmakers and publishers tell us that love has an age limit.  I want to point out again, that this is not a niche market. There is money to be made. Advertisers, filmmakers and publishers need to stop believing and peddling the old bullshit hype. They will, once there is a story that hits it big and makes them some coin because guess who has the cash to be instrumental in making this come to fruition this? Women over 40.

And we’re worth a lot.

Ageist, Muther-effin’ Punchline

I try to keep on top of the movies that come out that feature women over the age of 40 in starring roles—the ones that don’t star Meryl Streep or Diane Keaton, which, if you want to see a movie featuring a woman aged 40+ in a starring role, pretty much means you’re gonna get Meryl or Diane. I’ve been trying to catch Julianne Moore in the eponymous free-spirit, dance-loving-gets-a new-boyfriend-romantic Gloria Bell, but the show times have been during the day, when I am at the office, or after 9p.m., when I’m in bed. So, I went to see Poms—starring Diane Keaton—instead.

Contrary to what some Australian readers might think, Poms is not about English people, or the nickname Aussies have for the British. In this case Poms refers to a cheerleading squad.

What was it I made note of in my post the other day?

Oh, yes. I remember. Cindy Gallop said that there is “little nuance in the way age is portrayed…” that we get “ridiculously comical parodies and caricatures of older people.”  And then I said that advertising aimed at people aged over 40 is so often about retirement communities, that age ceases to be a mere characteristic of a character as the focus shifts to stereotypes of decline and disease, on things older people ‘don’t do’ anymore. The thing is, age is a characteristic, not an attribute that defines a person. Except it totally is in Poms, like it was in Book Club.

Okay, okay, we get it, we know stereotypes are a shorthand route to creating a character, a super one-dimensional character, the like kind you find in Poms. Personally, I see it as sloppy and unimaginative writing, but the spectre of age stereotypes, that shorthand, convenient way to contextualise accomplishments and standardise expectations, that reductive, faulty, fixed-with-bullshit meanings hits Diane and her similarly aged female cheerleading costars (side note, I LOVE Pam Grier and I will watch anything with her in it but…) hard and fast—and with NO muther effin’ cheer.

I very nearly walked out of Poms. The thing was, I’d paid way too much for a bucket of popcorn that I didn’t want to leave behind or take with me when I did the grocery shopping after, and for a moment, I considered asking the couple in the seats behind me if they wanted my popcorn, but I stayed, and ate that salty goodness because it was the best thing about the ripe with possibilities but utterly disappointing and craptastic missed opportunity that was Poms.

My teeth are on edge just thinking about it. Is it really that hard to write women beyond the age of 40 as realistic, whole, intelligent, attractive, and complex? I think Hollywood isn’t looking in the right places because…well, Jude Dry’s review of Poms on IndieWire, sums up things nicely.

“The characters in Poms are far from reality—not only of such acting legends but of any woman of a certain age—it’s easy to wonder if the writers have actually met anyone over the age of 65…what they see are these one-dimensional characters, long past their prime and waiting to die. There is not a single character who does not doubt herself or her ability… It seems that older women must apologize not only for wanting to feel good, but for wanting screen time. The central conflict of the movie—women in a retirement community have to fight for their right to cheerlead—is based on the premise that such a desire is totally out of character for anyone over the age of 18.”

There, right there, that’s the irksome problem. The film, like so many works of fiction with older or seasoned characters, focuses on the stereotypes of decline and disease, on things older people ‘don’t do’ anymore. But, as Dry and I both noticed, besides the whole retirement community thing and the ‘you’re too old to even think about wanting to do that,’ and the comical parodies and caricatures of older people, was the stereotyped, muther-effin’ line of dialogue that shifted the standard good luck line “break a leg” to “break a hip.” That ageist punchline reduced the entire film to an insult.

I can’t fault Diane or Pam or the rest of the cast. It’s wonderful that these women are working actors; we need MORE films and books that feature older women as the leads, but not as the leads in this kind of insulting stale outing that missed a real money-making opportunity.

I blame producers and writers who rehash and persist on the bullshit ageist stereotypes. The sad thing is, when a book, or film with older females leads like Poms, misfires and doesn’t make money, Hollywood, like the publishing world, takes that to mean that no one wants to see films or read books about older women.

Dear Hollywood,

I have a book series for you. The In Service series stars a middle-aged female butler and the spy who loves her. There’re no jokes about erectile dysfunction, and it’s not set in a retirement community.

 

 

 

Dry, J. (2019). ‘Poms’ Review: Diane Keaton’s Lifeless Retirement Community Cheerleader Movie Needs a Pep Talk.https://www.indiewire.com/2019/05/poms-review-diane-keaton-cheerleader-movie-1202132593/

Old Habits

Since our perceptions about ‘old’ and growing older change, and we clue in to just how much bullshit is wrapped up in advertising ‘selling us a dream’ and telling us, women over the age of 40 in particular, that we ‘no longer matter,’ isn’t it time to challenge what we perceive as ‘old’ and how we depict age and ageing, to remove the stigma and fear? We, all of us, need to challenge, to change, to knockout negative depictions of aging in advertising, in films, television, fiction, all very powerful forces in shaping culture, that are utterly ageist because ageism is detrimental to us all, even more so if you are female.

Why is it so many of us fear getting older? Often, we treat antiques as items of great value and take care to look after them, yet rather than treat older people as valuable, we have come to ridicule and devalue them, older women in particular. Adding fire to fear is how we see ageing as a disease to combat. Girls and young women are bombarded by the message that getting older is a horrible road paved with ugliness and decline. As a result, we’re too afraid to face the skewed reality we’ve been told is true, when it’s nothing but a con.

If our primary goal in life is to, well, STAY ALIVE, seemingly as long as possible, why then do we see living a long life that changes our faces and bodies along the way as something shameful, ugly, and diseased?

Habit. Laziness. Because the stereotypes of age and ageism are so pervasive and accepted.

I often discuss stereotypes of women and age. I fully understand that stereotypes are a shorthand route to creating a character. I say dumb blonde Barbie or redneck and I bet it conjures up very specific images. The shorthand of stereotypes are a convenient way to contextualise accomplishments and standardise expectations, but the shorthand is reductive, usually faulty, and often comes with fixed meanings that people assign to it, which causes us to reduce people to labels like dumb blonde Barbie, redneck, or old coot. Age is a characteristic, not an attribute that defines a person. The depiction of older people as decrepit, pathetic, useless, as a crone, old coot, or geezer isn’t something that connects us with our future selves; it creates dread and denial of a natural process of life, it creates a multi-billion dollar industry that bombards us with reminders to fear and fight ageing, which in turn serves to devalue and dread our future selves.

When it comes to advertising, Cindy Gallop notes, “little nuance in the way age is portrayed,” there’s an either or with “beautiful blonde-haired, white-haired, blue-haired, gorgeous older people walking on the beach in the sunset…or ridiculously comical parodies and caricatures of older people.” There’s not a lot of ethnic or cultural diversity, not a great deal of products aimed directly at men the way anti-ageing products target women, nothing geared toward the older LGBTIQ community. Older people have the income, have the money to spend, but there is little to reflect this in advertising the products aimed at adults growing older. It’s about retirement communities, arthritis pain relief, funeral insurance, anti-ageing creams.

When it comes to films and television shows depicting older people, change is slow, particularly in romance fiction. I write about that often. I rant about it often. There have been some changes in Hollywood, even a little bit in romance fiction with the growing visibility of Seasoned Romance, and thank heaven for that. However, something I’ve noticed is that a number of films and TV shows with older leads, still treat being older as a joke, or treat ageing almost like another character present in the room. Invariably, someone points out that age is in the room with a well-timed, “really, at your age?” or there’s a scene with erectile dysfunction and Viagra, like in Book Club, where older women reading Fifty Shades of Grey is subversive and changes their lives. Age ceases to be a mere characteristic of a character as the focus shifts to stereotypes of decline and disease, on things older people ‘don’t do’ anymore, rather than keeping the spotlight on the story-telling of say, two older people finding love and sex again later in life, as in Our Souls At Night, which showed the romantic awkwardness and expectations of two people who just happened to be older—the awkwardness and expectations not really so different to younger people.

This could just be my bugbear, a thing that disappoints me, but it is something I’ve noticed and something that can spoil a story for me. I may even be guilty of it myself because I am so hellbent at making sure readers know my heroines are older, but I think, and I could be wrong here, that I don’t use a sledge hammer to do it, and I don’t make age a character in the room. I’ve written two books where I never specifically state the heroine’s age. Willa, in For Your Eyes Only and Mae the butler of my In Service series are both 50-ish—okay, Mae’s age is revealed—in one short statement that appears in Italian, but I chose to keep the exact ages of those heroines hidden. My characters get on with the story without bumping into those age stereotypes or jokes. Age is a characteristic of my leads, not an attribute that defines them.

Is it so hard to tell a tale without having arrows constantly pointing to the chronological age? No, it’s not. Stories unfold and develop with all kinds of characteristics becoming an unnecessary factor to the story-telling. When a story is well-written and executed, age, like a character’s eye color, fades into the background; we no longer notice the bright blue eyes, unless they are bright blue for some very important reason that impacts the story. What do you think?

Am I miles off base? Is age REALLY that important to tell a story?

 

 

 

Right Before Your Eyes Only

Know how it was just Easter and you just ate all those chocolate Easter eggs?

Perhaps you may still be hunting for chocolate Easter eggs, or maybe now you’re after calorie-free Easter eggs to make up for  all the chocolate you ate, and if you are, let me tell you the In Service series is chock-full of calorie-free Easter eggs. CHOCK FULL.

And by “Easter eggs,” I mean Easter eggs of the meta kind, and by meta I mean the inside jokes, little nods to spy fiction and film, to well-known characters, to familiar tropes and cliches that run across the spy and romance genre. If you look, you can find them. Some are obvious. Some aren’t. Some are buried. Some are very, very subtle. Some are a running wink to a good-natured battle I have with a shallow-reading librarian friend named Vassiliki. Some show a connection between characters in Forever in Your Service and one of my earlier books, another seasoned romance, one not many have read.

Yeah, I mean the one I wrote for part of my doctoral work, the one that has a 50-ish peanut-butter-loving nuclear physicist heroine who’s solving a mystery with a local hot detective, while carrying out work as an FBI mole, the one with the cover that makes me shudder, the one that, at my publisher’s request, I had to change the title of to something that’s, well,  um… well… kind of a joke in itself that, like eating too much chocolate, which proves not all Easter eggs are a smart choice.

But they sure are fun.

At Your Service is available as a paperback and ebook

Forever in Your Service is available as an ebook

The origin short story, Your Sterling Service, is available as an ebook

For Your Eyes Only (yes, I KNOW) is available in paperback and and as an ebook

 

 

Seriously, A Trilogy?

Here I am, on the cusp of the release for the second book of the In Service series, I mean it’s TWO days away until Forever in Your Service drops, and it only dawned on me, oh, about 5 minutes ago, when I shoved in a mouthful of this really delish cabbage salad, that I am writing the third book of a trilogy when I had no intention of writing a series when I started the first book.

Some cabbage may have fallen out of my mouth and onto my keyboard.

Honest. I had At Your Service and the short story prequel, Your Sterling Service, and I thought that was it. I didn’t know I was going write a second book about the middle-aged butler and the spy who loves her. I swear, I started writing the second book without realising there was going to be a second book. Ms Ainslie Paton, an author friend of mine asked, “Is there another book?” and I sorta looked down and kinda noticed that, yep, I was 2 chapters deep in a series I never knew I was going to write.

And here I am, mouth still full of shredded apple & cabbage salad, writing the THIRD book about a middle-aged butler and the spy who loves her.  My series is a Trilogy–The In Service trilogy.

Look, I’m a slow writer who often gets interrupted by my day job, family, headaches, holidays and ranting about ageism and women over the age of 40, but I aim to have the trilogy completed before the next James Bond movie comes out NEXT YEAR, as in 2020. The third book is titled True To Your Service. I already have a cover for it.

I can’t tell you much about the third book because I don’t plot, but I will say it battles the ageist structures that continue to keep older women from being portrayed as romance heroines, it positions a woman in her early 50s as the romantic lead, has tulips, banter, sexy times, is another genre-crossing romantic suspense cosy spy thriller mystery with older protagonists, and gives a middle-aged spy the happy ending James Bond never gets.

Now, if you’ll excuse me. I have to clean up spilled cabbage salad.

Smashin’ Frivolous Myths

Let this serve as a reminder of what I do. A writer I know posted this on Facebook — it’s originally from The Best of Tumblr.


My thing is to smash the MYTH that’s decreed romance heroines should only ever be in their 20s since women over 40, don’t have sex anymore, and if they dare to knock boots it’s, as I heard one publishing executive say, “granny sex and who wants to read granny sex?”

Nope, I’m NOT going to let that publisher’s comment go. That there feeds right into the ageist and stereotyped bullshit I’m smashing. It also reminds me of something I read when I was doing my Master’s thesis. Now, I tend to keep EVERYTHING research related, but do you think I can find the reference about younger women populating romance while older women (that is women 40 and over) are kicked into Women’s Fiction? Do you think I can find the quote that says something like, ‘after 40, women are no longer interested in the frivolity of love?’

AS IF love is truly frivolous! It’s what everyone on the plant needs and wants and hopes for.

I’ve spent half the morning looking for the quote on my newest laptop. I have to assume it’s at home, still buried with all the masters stuff on my ancient (as in I had it in 2008) heavy, white MacBook with the dead battery and wonky touch pad. When I find the reference,  I’ll post it because the premise that so often makes others look down their noses at Romance fiction is that the genre deals with love, which, for some reason, suddenly becomes frivolous if the protagonist is female and the writer is female.  We all know when it’s a tragic tale of love, it’s literary, but if it’s written by a woman, and has an optimistic, positive ending where love triumphs, it’s not creative or literary, and if the protagonist is female, then the tale’s focus on love is not creative or literary, but frivolous.

AS IF love is frivolous.

Yes, I know. The impact of this post would be so much better if I could find the bloody, frivolous quote.

In the meantime, I’ll go back to writing True to Your Service, the third book in my In Service series about a middle-aged female butler and the spy who loves her. The first book, At Your Service and a companion short story, Your Sterling Service, are out now.